FAQ

In order to access the PRR Patron Portal, you will need to have ALL of the following:

• - A valid PRR Players card account.
• - A valid PRR Players card.
• - Your PIN that is associated with your PRR Players card.
• - A mobile number already associated with your PRR Players card account.

Question: What if I don't know my PRR Card Number?
Answer: Your card number is located on the front of your player's card. If you do not have a PRR players card, you will need to visit our property to have a new one printed.

Question: What if I do not know my PRR PIN?
Answer: You will need to visit one of our properties in order to have it reset.

Question: What if I don't have a mobile number associated with my PRR Players card account?
Answer: You will need to visit one of our properties in order to have your mobile number added to your PRR Players card account.

Have additional questions?
Please contact Player Services at 1.866.447.3275.